Privacy Statement for Pacific Insurance Services, LLC

Effective Date: 02/06/2025

This Privacy Statement explains how Pacific Insurance Services, LLC collects, uses, and discloses your personal information.

1. Information We Collect:

We may collect personal information about you from various sources, including:

• Information you provide directly: This includes information you provide when you:
• Apply for insurance
• Submit a claim
• Contact us with questions or inquiries
• Visit our website
• Interact with us on social media

Information we receive from third parties: This may include information from:

• Insurance companies
• Consumer reporting agencies
• Other sources, such as public records or referrals

The types of personal information we may collect include:

• Contact information: Name, address, phone number, email address
• Financial information: Income, assets, debts, employment history
• Driving history: Driving records, accident reports
• Health information: Medical history, medications, lifestyle habits (for health insurance)
• Other information: Date of birth, Social Security number, policy numbers

2. How We Use Your Information:

We use your personal information for various purposes, including:

• Underwriting and issuing insurance policies: Evaluating your risk and determining appropriate coverage and premiums.
• Processing claims: Investigating and processing insurance claims.
• Providing customer service: Responding to your inquiries and providing support.
• Marketing and communication: Sending you information about our products and services, including newsletters, special offers, and policy updates.
• Fraud prevention and detection: Identifying and preventing fraudulent activity.
• Compliance with legal and regulatory requirements: Complying with applicable laws and regulations, such as anti-money laundering laws and data privacy regulations.
• Privacy of phone numbers: Mobile information will not be shared, sold, or conveyed to third parties for marketing/promotional purposes.

3. Information Sharing:

We may share your personal information with:

• Insurance companies: To underwrite, issue, and service your insurance policies.
• Claims adjusters and other third-party service providers: To assist with claims processing and other services.
• Affiliated companies: For business purposes, such as marketing and data analysis.
• Law enforcement and regulatory authorities: As required by law or to prevent fraud.

We do not sell your personal information to third parties for their own marketing purposes.

4. Data Security:

We maintain reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures may include:  

• Physical security measures: Securely storing physical documents.  
• Technical security measures: Using firewalls, encryption, and other security technologies.
• Administrative security measures: Implementing access controls and conducting regular security training for employees.

5. Your Rights:

You have the right to:

• Access your personal information: You can request access to the personal information we maintain about you.  
• Correct inaccurate information: You can request that we correct any inaccurate or incomplete information.
• Restrict certain uses of your information: You may have the right to restrict certain uses of your personal information, such as marketing purposes.

6. Contact Us:

If you have any questions about this Privacy Statement or our privacy practices, please contact us at:

Pacific Insurance Services, LLC

811 W Yakima Ave STE 101

Yakima, WA 98902

Phone: 509-895-7404

7. Changes to This Privacy Statement:

We may update this Privacy Statement from time to time. We will notify you of any material changes by posting the updated statement on our website or by other means.